Quality

Continuous improvement through total quality management is fundamental to our business philosophy – our mission is to provide total customer service and satisfaction.

Benchmarking both externally against world-class organisations and internally through inter-site networking ensures that methods and performance targets achieve current ‘Best Practise’ standards. Through the application of tools such as Taguchi and Design of Experiment, process improvements and problem solving exercises, positive permanent solutions are provided.

Advanced quality planning is an integral part of our new product introduction process. Through regular project team meetings, the use of FMEA, design and technical reviews, potential problems are eliminated at the pre-production stage.